Gaya APA

Michelli, J, A. (2014). leading The Starbucks Way : 5 Principles for Connecting with Your Customers, Your Product, and Your People (Cet 1). New York: The McGraw Hill.

Gaya MLA

Michelli, Joseph, A.. "leading The Starbucks Way : 5 Principles for Connecting with Your Customers, Your Product, and Your People". Cet 1 New York: The McGraw Hill, 2014. Text.