Gaya APA

Mergel, I. (2013). Social Media In The Public Sector : A Guide To Participation, Collboration, And Transparency In The Networked World (Cet 1). San Fransisco: Jossey Bass.

Gaya MLA

Mergel, Ines. "Social Media In The Public Sector : A Guide To Participation, Collboration, And Transparency In The Networked World". Cet 1 San Fransisco: Jossey Bass, 2013. Text.